Have Empathy for users - but remember that what they ask for isn't always what they need.
Published on Jun 13, 2021
Sense-making is the process by which people give meaning to their collective experiences.
Published on Jun 11, 2021
DIKW Pyramid is a model that is useful in Personal Knowledge Management.
Published on Jun 11, 2021
Knowledge workers need to be responsible for their own growth and learning. In Organizations, this is the bottom-up approach to knowledge management.
Published on Jun 11, 2021
You will only internalize knowledge when you apply it in someway, to create something. The smallest version of this is creating the notes when you consume content in systems like Zettelkasten. Expect only to know what is there in the notes.
Published on Jun 09, 2021
When creating content, blocks or parts of it can be used in other projects too. Keep re-usability in mind when creating content.
Published on Jun 09, 2021
If you have multiple open projects, they will all be on a 'slow burn'. After a while, you'll notice that there was progress in all of the projects even if you were not actively working on them. The opposite approach is the heavy lift - when you are focused on working on just one project.
Published on Jun 09, 2021
Brain is for getting ideas - not keeping them. Have a fast access mechanism to immediately capture an idea whenever you have it. While in the shower or driving or whenever - if you have an idea, capture it outside your brain.
Published on Jun 09, 2021
Knowledge is inherently personal - and due to this, top down approach to Knowledge management does not work well. When you separate the knowledge from the person holding the knowledge, it loses context, why it matter, where it should apply, etc.
Published on Jun 09, 2021