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Two Types of Empathy

Person can imaginatively take the role of another and can understand and accurately predict that person's thoughts, feelings and actions.

Tagged With: #empathy #psychology #permanent-notes

Published on Nov 02, 2020

Pseudo Sets - Behavior Push

Create and communicate clear ‘pseudo-sets’ to persuade people to complete a certain number of tasks (you've read 1 out of 4), encourage a specific number of donations (donate 6 packs, 1 for each family member), or buy a group of products (collect all 5 candles). People will stop at the reference point you set, but they are much more likely to reach it rather than abandoning earlier.

Tagged With: #behavior #psychology #permanent-notes

Published on Oct 23, 2020

Update World View on Surprise

When you get surprised, its a good indicator that your prediction was wrong or that one of your world views were wrong. It should be used as a trigger to update your world view.

Tagged With: #surprise #world-view

Published on Sep 16, 2020

Change Story

In times of transformation, leadership should develop a change story that helps all stakeholders understand where the company is headed, why it is changing, and why this change is important.

Tagged With: #change-management #change

Published on Sep 11, 2020

Power of Gentleness

We can solve an issue by attacking the problem - but you are using up a lot of energy that way. The more you know, you will be able to get the result with gentler actions.

Tagged With: #gentle #effort

Published on Aug 23, 2020

Curiosity, not passion

Use the word curious rather than passion.

Tagged With: #passion #curiosity #stub

Published on Aug 23, 2020

Capture Understanding - Don't Quote

When creating notes, capture your understanding of the concept. Don't quote directly.

Tagged With: #notes #learning #zettelkasten

Published on Aug 10, 2020

Execute by Delay

You can start something you hate by programming yourself to do something by counting down from 10. Its easy to start counting - more than actually doing the activity. But with enough programming, you'll be able to start things when you reach 0.

Tagged With: #procrastination #productivity #psychology

Published on Aug 10, 2020

Story Structure

Kurt Vonnegut: All Stories share a collection of similar shapes - that can be shown by plotting the story on an axis of the good vs bad fortune of the protagonist.

Tagged With: #story #fiction

Published on Aug 10, 2020