Methods to build rapport Ask and use their name Actively listen Ask questions Show [ empathy ] Find common ground Follow the lead Be genuine…
Published on 2 years ago
Cognitive Empathy Person can imaginatively take the role of another and can understand and accurately predict that person's thoughts…
Published on 2 years ago
[ LEAP Ethical Selling Framework ] Listen 3 Core Principles for Listening Join the conversation going on in their mind Attunement - Be…
Published on a year ago