This is a conversation technique where you guess another person's emotional state and story they are telling themselves. You communicate it to them - as a guess on our side.
Published on Mar 17, 2025
Crucial Conversation can go wrong if ether party goes into silence or violence.
Published on Mar 17, 2025
People tend to avoid conflict - so they put off having a Crucial Conversation. This is not good - people tend to ruminate about a potential conflict. And by the time the conversation actually takes place, its much worse.
Published on Mar 17, 2025
Dunbar, who created the Dunbar's Number, says that language is a 'cheap' form of social grooming(akin to flea picking in apes). Its more efficient - you can talk to more than one person at a time - and you can do it when doing other things.
Published on Apr 08, 2022
Context : Abishek, July 28th. Transformational Leadership.
Published on Nov 28, 2020