Frameworks To Improve Speech

How well you speak is a factor of...

• Vocal Image
• Structure and Clarity: This increases other's perception of competence. You can use these frameworks to improve it...
  • 123 Method
  • Point, Reason, Example Framework
• Warmth: Use these frameworks...
  • Active Listening
  • ACA Framework
  • Communicating after Rupture or Breakdown

Clarity signals competence.

Structure reduces mental load.

Packing of your knowledge is important - not just the knowledge you have.

Eye Contact Bookend: Start the point with eye contact - then you can look away when talking - but at the end of the point, make eye contact again.

Empathy is allowing people to feel what they feel.