Vespa Conflict Framework
This is a framework to understand why people disagree with you/others. VESPA stands for
- Values
- Education
- Strategy
- Priority
- Action
Let's take an example of vaccines...
If somebody says a vaccine is bad and they disagree with you at a values level, they might think that freedom of a person to choose(their value) what they put into their body is more important than people being safe(your value) from disease.
If they disagree at the education level, it might be because they have seen too many social media posts about vaccines causing autism and you might be listening to scientists talk about it.
Strategy difference: you think that vaccines should be mandatory but somebody else thinks that people should be educated about vaccines.