This is a conversation technique where you guess another person's emotional state and story they are telling themselves. You communicate it to them - as a guess on our side.
Published on Mar 17, 2025
Crucial Conversation can go wrong if ether party goes into silence or violence.
Published on Mar 17, 2025
People tend to avoid conflict - so they put off having a Crucial Conversation. This is not good - people tend to ruminate about a potential conflict. And by the time the conversation actually takes place, its much worse.
Published on Mar 17, 2025
People have a preferred conflict resolution strategy. This is explored in the Thomas-Kilmann Model
Published on May 18, 2022
Strategies for overcoming Conflict Avoidance...
Published on Mar 20, 2021