Conflict Resolution Strategies

People have a preferred conflict resolution strategy. This is explored in the Thomas-Kilmann Model

  • Avoiding: Ignore/ sidestep the issue hoping it will go away(flight)
  • Accommodating: Tries to satisfy the other party at their own expense(fawn)
  • Compromising: Tries to find acceptable solution that partly satisfies all parties.
  • Competing: Prioritize own needs(fight)
  • Collaborating: Finds a solution that satisfies all parties.