Communicating After Rupture Or Breakdown

This is a framework for making an effective apology.

  • Acknowledge: Summarize the problem as the other person sees it
  • What are you going to do to fix it?
  • How long is it going to take?

Follow this up with actions - and keep them in the loop.

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Frameworks To Improve Speech

How well you speak is a factor of... Vocal Image Structure and Clarity: This increases other's perception of competence. You can use these frameworks to improve it... 123 Method Point, Reason, Example Framework War

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Published on: Jan 23, 2026

Source: Confident & Effective Speaking, Reaktor Workshop

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