Guessing Others State

This is a conversation technique where you guess another person's emotional state and story they are telling themselves. You communicate it to them - as a guess on our side.

"It seems like you are upset about this. Would it be because you felt unheard?"

They'll confirm or share their actual state.

This is very useful if you notice any safety risk during a Crucial Conversation.

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Crucial Conversation

A conversation is crucial if it has... Opposing opinions High stakes Strong emotions There is an inaccurate choice during crucial conversations, which is choosing between telling the truth and keeping a friend. There is a way to do

Silence Or Violence

Crucial Conversation can go wrong if ether party goes into silence or violence. Silence They are not talking or sharing. They are trying to... Mask their emotion Avoid Withdraw Violence They are getting angry / de

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Published on: Mar 17, 2025

Source: Book: Crucial Conversation. Look for Priming

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